T: 01462 341163

Privacy Policy

We are commited to your privacy and all personal information submitted by you is stored on our servers and processed in a secure environment. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and will take all reasonable precautions necessary to protect personal data. However, in the very unlikely event that security is compromised, we cannot be held liable, unless negligent, for unauthorised access to any data supplied by you.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details – this is not stored after payment has been made


We will never collect sensitive information about you without your explicit consent.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Passing Data On To Third Parties

The only data we will pass on to third parties will be essential to the processing of your order. For example, we will supply your name and address (and possibly telephone number) to our delivery courier and your billing details to our payment provider. We do not pass on names and addresses to third parties for the use of marketing.


We do use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.


We may email you from time to time with product information, special offers and other exciting developments. If you would prefer to not be included on this list, please contact us and we will remove your email address from our marketing database.

Your Right To View Stored Data

Under the data protection act, you have a legal right to view any personal data stored on our servers. Should you wish to see a copy of this information, please send a Stamped Addressed Envelope to our registered office together with a cheque for £10 made payable to “Gutter Mate Ltd” to cover the admin cost and we will provide a breakdown within 30 days If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, you should contact us.